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Privacy Policy

At Havre Dentaire, protecting your personal information is a priority. In accordance with Quebec's Act 25 on the protection of personal information in the private sector, this policy is designed to provide you with transparent information about our practices regarding the collection, use, storage, and protection of your personal data.

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Personal Information Collected

When you use our website or communicate with us, we may collect the following types of information:

  • Personal contact information: last name, first name, phone number, email address, mailing address.
  • Oral health information (if you voluntarily provide it to us in a form or email).
  • Professional information: particularly when applying for a job via our Careers form.
  • Browsing information: IP address, browser type, approximate geolocation data, pages viewed, and duration of visit (via analytics tools such as Google Analytics).

Purposes of Collection

Your information is collected for the following purposes:

  • To respond to your contact or appointment requests
  • To manage your dental file, if you become a patient
  • To process a job application
  • Optimize the user experience on our website
  • Comply with our legal and regulatory obligations

We ensure that we only collect information that is necessary for these purposes and limit its use to the minimum required.

Retention of Information

Personal information is retained only for the period necessary to fulfill the purposes mentioned above, unless a legal obligation requires us to retain it for a longer period.

  • Information submitted via the website or contact form is deleted as soon as it is no longer needed.
  • Patient data is retained in accordance with the rules of the Ordre des dentistes du Québec (Quebec Order of Dentists) and applicable health laws.
  • Job applications may be retained for a maximum period of 12 months, unless otherwise specified by the applicant.

Your Rights

In accordance with Law 25, you have the following rights:

  • Right of access to your personal information that we hold
  • Right of rectification if certain information is inaccurate, incomplete or ambiguous
  • Right to withdraw consent, subject to legal or contractual obligations

To exercise these rights or file a complaint, please contact our privacy officer:

Privacy Officer
Name: Dr. Sabrine Amrani, Dentist and Owner
Phone: 514-370-1299
Email: info@havre-dentaire.com

Data Hosting & Transfer

Our digital services may use technology providers whose servers are located outside Quebec, particularly for form management or traffic analysis (e.g., Google, Webflow, Mailchimp). In all cases, we ensure that these third parties offer adequate guarantees regarding the protection of personal information, in accordance with the requirements of Act 25.

Policy Updates

This policy may be updated to reflect changes in our practices or legislation. The date of the last update will always be indicated at the bottom of the page.
Last update: August 2025